Privacy Policy

Welcome to TrueWellLife (“TrueWellLife,” “we,” “our,” or “us”).

At TrueWellLife, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.truewelllife.com and use our website, services, forms, newsletters, and any related features.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you interact with our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Account login details (if registration is available)
  • Information submitted through contact forms
  • Messages, comments, feedback, or inquiries
  • Newsletter subscription details

Health and Wellness Information

If you voluntarily provide it, we may collect information related to:

  • health goals
  • wellness preferences
  • diet and nutrition information
  • lifestyle habits
  • fitness-related data
  • symptoms or wellness concerns submitted through forms or chats

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • browser type
  • device type
  • operating system
  • pages visited
  • date and time of visit
  • referring website
  • cookies and usage analytics

2. How We Use Your Information

We may use your information to:

  • provide and improve our website and services
  • respond to inquiries and customer support requests
  • send newsletters, updates, and promotional communications
  • personalize your experience
  • analyze website traffic and usage trends
  • improve website performance and content
  • maintain security and prevent fraud
  • comply with legal obligations

3. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tags, and similar technologies to:

  • remember user preferences
  • analyze website traffic
  • improve website functionality
  • provide relevant advertising
  • understand user behavior

You may disable cookies through your browser settings, but some parts of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services including:

  • website hosting providers
  • payment processors
  • analytics providers such as Google
  • email marketing services
  • customer support tools
  • advertising platforms

These third parties may collect information according to their own privacy policies.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • service providers who help operate our website
  • payment and technology partners
  • legal authorities if required by law
  • business partners for service fulfillment
  • successors in case of merger, acquisition, or business transfer

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, misuse, or loss.

However, no method of internet transmission is completely secure.

7. Your Rights

Depending on your location, you may have rights to:

  • access your personal data
  • correct inaccurate data
  • request deletion
  • withdraw consent
  • opt out of marketing emails
  • request a copy of your information

To exercise these rights, please contact us using the details below.

8. Email and Marketing Preferences

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails.

9. Children’s Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

10. International Users

If you access our website from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.

11. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.